Returns & Shipping

Dedicating extensive hours in the laboratory, we strive to refine and craft what we believe to be a well-crafted fragrance. However, we cannot assure that the scent(s) you choose will yield the exact experience we intended. Consequently, we are unable to facilitate returns, refunds or exchanges. To enrich your shopping journey, we recommend exploring our website and opting for sample purchases before deciding on a full-sized bottle. Your understanding in this regard is valued, and we sincerely thank you for choosing our products!

• All orders over $100 have free shipping.
• All orders are shipped via USPS Ground Advantage.
• While we strive to process your purchase within 24 hours of receiving the order, please allow 2 business days for processing.
• We do not ship on weekends or holidays.
• An email confirming shipment of the order will be sent to the email provided with the purchase.  A tracking number will be provided within the email.

• Affordable shipping options available.
• All orders are shipped with either First Class International, Priority Mail Express International, or Priority Mail International.
• Customs duties and taxes are not included in the shipping cost. If an import duty/tax is applied in your country of residence, these charges will be added to your parcel when it enters your country.
• All customs duties and taxes are the buyer’s responsibility.
• If you have any further questions on international shipping, please contact us at info@jensenfragrances.com.
• While we strive to process your purchase within 24 hours of receiving the order, please allow 2 business days for processing.
• We do not ship on weekends or holidays.
• An email confirming shipment of the order will be sent to the email provided with the purchase.  A tracking number will be provided within the email.

Last updated: Feb 6th, 2024